Privacy Policy

Purpose of the Privacy Policy document
Your privacy is very important to us.

This privacy policy sets out how the website for Glenview House – glenviewfiley.com – collects and uses any information you give us when you use this website.

Why we collect information on our website
We collect information about visitors to the website to help us improve the services and functions we provide and ensure they are tailored to the needs of our visitors.

What we collect
The key information we collect is to enable visitors to book holiday accommodation at Glenview House.

Our Managing Agent is 5leys (Stay in Filey Ltd) and through the booking process the following information is collected:

Full name, including title
Email address
Home address including postcode
Contact telephone number
Further relevant information about your proposed booking requirements

As part of the booking process you will be asked to agree to the privacy policy and booking terms and conditions as set out by our Managing Agent – 5leys (Stay in Filey Ltd).

Cookies
In addition, we collect browser and cookie information when you first navigate to our
website and as you use the website. We use cookies to give you a better visitor experience and to help us improve the efficiency and quality of our site.  For more information on the use of cookies and how you can control their use, please see our cookie policy

What we do with the information gathered
We require this information to better understand your needs and provide you with a service relevant to those needs, and in particular for the following reasons.

  • Enabling you to book your stay.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you provide.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable security procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your presonal information in the following ways:

  • By updating the ‘Manage your consent settings’ as decribed on our cookie policy page.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@glenviewfiley.com  

We will not sell, distribute or lease your personal information unless we have your permission or are required by law to do so.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at info@glenviewfiley.com. We will promptly correct any information found to be incorrect.